What We Do

As a Technology, Managed Services Provider MM Technology Solutions lets you offload certain IT operations to us. MM Technology Solutions accepts ongoing obligation for monitoring, managing and/or problem resolution for your IT systems and acts on your behalf.

MM Technology Solutions offer services such as alerting, alert monitoring, security, patch management, data backup and recovery for different client devices: desktops, notebooks, servers, storage systems, networks and applications. Unburdening routine infrastructure management to an experienced managed services provider like MM Technology Solutions lets you focus on running your business, with fewer interruptions due to IT issues.

MM Technology Solutions price our services on a subscription basis. Contingent on the services provide, pricing is usually based on the number of devices, with different packages priced at different levels. We provide customer support onsite when required.

Basic services start with a monitoring service, which notifies you of problems, which you resolve on your own or for a discounted price we can resolve it at your direction. Most partners utilize fully managed services that cover everything from alerts through problem resolution.

MM Technology Solutions perform an initial assessment of your current IT environment and management requirements to help you choose what services and service levels you need.


Why Should You Care?

Just like larger concerns, small businesses need technology to operate efficiently and to compete successfully. But as dependence on IT grows, the resources to support an increasingly intricate IT environment may not. In many small businesses, IT resources are scarce, and can be quickly overcome with the day-to-day tasks of keeping the IT substructure that the business depends on up and running.

If you fall behind in keeping up with things such as backups, patches and security, the chances are that you’ll face an IT outage or another issue down the road that will negatively impact your business. As example, if your e-mail, customer relationship management system, financial application or network goes down suddenly, you could face substantial productivity and revenue losses.

MM Technology Solutions act as an extension of your IT department, taking care of routine IT infrastructure monitoring and management around the clock—freeing up your IT staff to focus on higher-value projects. Many organizations MM Technology Solutions is their only IT department. By proactively monitoring and maintaining your systems, an MM Technology Solutions can help you avoid many technology problems in the first place. Should an issue occur, an experienced MM Technology Solutions can troubleshoot and resolve it more efficiently.

Unlike old-style outsourcing conditions, where you surrender complete control of your IT assets, you make the decision what you want the MM Technology Solutions to take care of, and what you want to handle. You retain full visibility into the process and management of your systems. In addition, MM Technology Solutions subscription model gives you more expense predictability than a consultant-type time and billing model.

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